Contact us

Reporting of Adverse Reactions

Pharmacovigilance at Recordati Rare Diseases aims to enhance patient care and patient safety in relation to the use of our drugs. We support public health programs by providing reliable, balanced information for the effective assessment of the risk-benefit profile of medicines.

Companies as Recordati Rare Diseases take appropriate measures in order to collect and collate all reports of suspected adverse reactions associated with medicinal products for human use. To ensure ongoing patient safety, Regulatory agencies require companies like Recordati Rare Diseases to continue studying the side effects of our products before and after approval.

 

We encourage all our patients and their health care providers to communicate with us about any possible side effects via RRDPharmacovigilance@recordati.com

 

For Customer complaints, please contact RRDcomplaints@recordati.com

 

For Medical information requests, please contact RRDmedinfo@recordati.com

 

For any other request or order, please contact directly your local affiliate

 

To report an adverse event which relates to products commercialised by EUSA Pharma please visit:
https://eusapharma.com/contact/product-safety

 

For Medical Information which relates to products commercialised by EUSA Pharma please visit:
https://eusapharma.com/contact/medical-information

 

For US residents, click here for contact information to report adverse events or product complaints or to request medical information.

For Canadian residents, click here for contact information to report adverse events or product complaints or to request medical information.

Headquarters Recordati group

Recordati S.p.A.
Via Civitali, 1
20148 Milan, Italy

Headquarters Europe, Middle East & North Africa,

Recordati Rare Diseases SARL
Immeuble «Le Wilson»
70 avenue du Général de Gaulle
92800 Puteaux - France
Phone: +33 1 47 73 64 58
Fax: +33 1 49 00 18 00

Headquarters North America

Recordati Rare Diseases, Inc
440 Route 22 E Suite 205
Bridgewater, NJ 08807 - USA

Click here for US contacts

Headquarters Latin America, Russia and Asia Pacific and Global Endo

Recordati AG, Rare Diseases Branch
Uferstrasse 90
4057 Basel

 

 

Australia

Recordati Rare Diseases Australia PTY Ltd
Suite 1802, Level 18,
233 Castlereagh Street,
Sydney, NSW, 2000, Australia
Phone : +61 (0)408 061 403

RRDAustraliainfo@recordati.com
 

Benelux

Recordati BVBA
Greenland Office Park
Avenue Etienne Bourgmestre Demunter 5, 4e étage
1090 Jette - Belgium
Phone: +32 2 461 01 36
Fax: +32 2 461 02 36

RRDBeneluxinfo@recordati.com
 

Brazil

Recordati Rare Diseases Comercio de Medicamentos LTDA
Recordati Rare Diseases Comércio de Medicamentos LTDA
Av. Nações Unidas, 12.995, 2º Andar, Cidade Monções,
São Paulo-SP, CEP 04730-090
RRDBrazilinfo@recordati.com
SAC: 0800 040 8009

RRDBrazilinfo@recordati.com
 

Canada

Recordati Rare Diseases Canada Inc.
3080 Yonge Street, Suite 6060,
Toronto, Ontario - Canada
M4N 3N1

Click here for Canadian contacts
 

CEE

Herbacos Recordati S.R.O.
Dolnoměcholupská 1418/12,
102 00 Praha 15 - Dolní Měcholupy - Czech Republic
Phone: +420 227 200 728
Fax: +420 227 200 777

RRDCEEinfo@recordati.com
 

Colombia

Recordati Rare Diseases Colombia S.A.S.
Carrera 7 N. 127-48 Oficina 901
Bogotá D.C. - Colombia
Phone: +57 1 6472780 – 57 1 6474316

RRDColombiainfo@recordati.com
 

France

Recordati Rare Diseases SARL
Immeuble «Le Wilson»
70 avenue du Général de Gaulle
92800 Puteaux - France
Phone: +33 1 47 73 64 58
Fax: +33 1 49 00 18 00

RRDFranceinfo@recordati.com
 

Germany

Recordati Rare Diseases Germany GmbH
Eberhard-Finckh-Straße 55
89075 Ulm – Germany
Phone: +49 731 - 140 554 0
Fax: +49 731 - 140 554 99

RRDGermanyinfo@recordati.com
 

Greece & Cyprus

Recordati Hellas Pharmaceuticals S.A.
7, Zoodochou Pigis str
15231 K. Chalandri, Athens - Greece
Phone: +30 210 6773822
Fax: +30 210 6773874

RRDGreeceinfo@recordati.com
 

Italy

Recordati Rare Diseases Srl.
Via Matteo Civitali, 1
20148 Milano - Italy
Phone: +39 02 4878 7173
Fax: +39 02 4878 7174

RRDItalyinfo@recordati.com
 

Japan

Recordati Rare Diseases KK
Ichibancho M Bldg 2F, 10-2 Ichibancho, Chiyoda-ku, Tokyo, 102-0082 Japan
Phone: (81) 3 4510 2910
Fax: (81) 3 4510 2911

RRDJapaninfo@recordati.com
 

Mexico

Recordati Rare Diseases S.A. de C.V.
Av. Insurgentes Sur #1647 Piso 4, Oficina 421
Colonia San José Insurgentes,
Benito Juárez C.P. 03900
Distrito Federal, Mexico - Mexico
Phone: +525526140975

RRDMexicoinfo@recordati.com
 

Middle East & North Africa

Recordati Rare Diseases FZCO
Dubai Airport Free Zone
Building 8E, Office 402
Dubai, United Arab Emirates

Phone: +971 4 363 5454
Fax: +971 4 363 5453

RRDMiddleeastinfo@recordati.com
 

Nordic & Baltic Countries

Recordati AB
Jan Stenbecks torg 17.
S-164 40 Kista - Sweden
Phone: +46 8 545 80 230
Fax: +33 46 8 660 50 78

RRDNordicsinfo@recordati.com
 

Portugal

Recordati Rare Diseases, SARL
JABA, Taguspark, Ed. Inovação I, Corpo I.2, Piso 0
Av. Jacques Delors 3
2740-122 Porto Salvo, Portugal
Phone: +351 91 391 36 47
Fax: +351 21 915 24 79

rrdportugalinfo@recordati.com
 

Russia

RUSFIC
Krasnopresnenskaya nab. 12, office 730
123610, Moscow - Russia
Phone: + 7 495 225 8001
Mobile: +7 968 488 99 30
Fax: +7 495 258 20 07

RRDRussiainfo@recordati.com
 

Spain

Recordati Rare Diseases Spain S.L.U.
Vía de las Dos Castillas, 33, 3º.
Ática-Edificio 7
28224 Pozuelo de Alarcón (Madrid) - Spain
Phone: +34 91 659 28 90
Fax: +34 91 659 15 89

RRDSpaininfo@recordati.com
 

Switzerland & Austria

Recordati AG.
Lindenstrasse 8
CH-6340 Baar
Phone:+41 41 769 10 00 (D) (E) (F)
Fax: +41 41 769 10 07

info@recordati.ch

Turkey

Recofarma Ltd.
Maslak Mahallesi,
Sumer Sok. 34485
No: 4/21 Istanbul/Turkey
Phone: +90 212 401 91 00
Fax : +90 212 401 91 10

info@recofarma.com.tr
 

United Kingdom & Ireland

Recordati Rare Diseases Ltd.
Origin
Western Road
Bracknell, RG12 1US – United Kingdom
Phone: + 44 1 49 1414 333
Fax : +44 1 49 1414 443

RRDUnitedkingdominfo@recordati.com


 

USA

Recordati Rare Diseases, Inc
440 Route 22 E Suite 205
Bridgewater, NJ 08807 - USA

Click here for US contacts
 

 

 

For other countries, please contact : RRDLACRegionInfo@recordati.com