Countries: USA ▼

Community Guidelines

Twitter Community Guidelines


Recordati Rare Diseases Inc. (RRD) is open to the opportunity to engage with individuals via Twitter. As a biopharmaceutical company committed to providing urgently needed therapies to people living with rare diseases in the United States and Canada, there are strict regulatory and legal procedures we must follow when communicating over social media.

According to RRD’s community guidelines, the following content may not be replied to and/or may be deleted from the RRD Twitter feed:

  1. Violations of copyright or intellectual property of others
  2. Mentions of misleading or deceptive content
  3. Content that includes product or treatment options
  4. Violations of Twitter’s Platform Rules
  5. Content that provides health or medical advice
  6. Spam or messages not related to RRD or its core focus
  7. Content intended to recruiting followers
  8. Content that includes offensive or derogatory remarks


Since our North America Twitter handle is English-only, Recordati Rare Diseases will only respond to tweets in English.

Twitter accounts that RRD follows, are followed by, or content that third party Twitter handles retweet or favorite are not an indication of RRD’s endorsement of these accounts or the content they produce.

 

Medical Side Effects


If you believe that you have experienced any medical or adverse side effects from a RRD product please consult your physician or pharmacist immediately. You can also report these to us directly using the information found on RecordatiRareDiseases.com.


Using and Storing Personal Information


We do not aim to store or use your Twitter profile unique ID, email or other personal details. However, in case of an adverse event or product issue you report, we would need to store and use information about you, such as your name, location, health related information. This information is required to be submitted to the RRD drug safety department and/or regulatory authorities.

Please note that Twitter has its own policies. For more information please view the Twitter Privacy Policy.

We appreciate your understanding and your interest in following @RRDNorthAmerica on Twitter.